How can we help?

Find answers to common questions or get in touch with our support team.

Email Support

Have a question? Send us an email and we'll get back to you as soon as possible.

smosawi@inventico.io

Visit Us

Our office is located in Fortitude Valley.

Inventico Pty Ltd
L3 315 Brunswick Street
Fortitude Valley, 4006 QLD

Frequently Asked Questions

How long does the trade mark process take?

The standard trade mark registration process in Australia typically takes a minimum of 7.5 months from the date of filing, provided there are no objections or oppositions.

What is the difference between a trade mark and a business name?

Registering a business name does not give you exclusive rights to use that name. Only a registered trade mark provides you with the legal right to exclusive use of your brand name and the ability to stop others from using it.

Can I get a refund?

Refunds are at our discretion. Government fees that have already been paid are generally non-refundable. Please refer to our Refund Policy for more details.